HS: Scheduling with Labor Positions – Hotschedules

Overview

Labor Positions allow scheduling managers to assign specific roles or stations (such as Drive-Thru or Grill) within a shift, even when employees share the same job code. This provides greater visibility into how employees are scheduled and supports more accurate reporting, including compliance with certification requirements.

When building schedules, Labor Positions can be assigned directly within a shift, allowing for more granular scheduling beyond job code or location. This is especially helpful for businesses that operate with a single Team Member or Crew job code.

Before You Begin

Labor Positions must be configured in the Above Store Console (ASC). See this article to learn more.
Labor Positions will need to be assigned to team members before they can be scheduled with them. See this article to learn more.

Assign Labor Positions to a Shift

On the Scheduling page, create or edit an existing shift.

Double click any cell to add a shift or an existing shift to edit
Use the keyboard shortcut to create a house shift: ALT + CTRL + H

In the Add or Edit Shift window, select Add Position (under the total shift duration and job).

Set the start and end time for the position
Select the appropriate Position

Save the shift.

Missing a Labor Position?

Labor Positions can be assigned based on job code or directly to employees, depending on your configuration. See this article to learn more about setting up Labor Positions in the ASC.

If a position is missing from the Position menu within a shift, the employee may not have the required setup. This could include:

A related job code
The required certification
The direct assignment of the Position on the Staff tab

Assign Multiple Labor Positions (Optional)

Multiple Labor Positions can be assigned within a single shift:

Select Add Position again to add another row
Adjust the start and end times for each position
Select the appropriate Position for each row
Save the shift

HS Scheduling_Labor Positions Multiple.gif

Position Scheduling Report

View the Position Report at the bottom of the Scheduling tab:

Select Positions from the menu to view:
- Forecast vs. scheduled hours
- Day part distribution

Auto Scheduling with Labor Positions and Skill Levels

When using Auto Scheduler, Labor Positions and assigned skill levels can be used to help determine which employees are scheduled for specific roles.

Auto Scheduler can:

Schedule employees based on their assigned Labor Positions
Consider employee skill levels when assigning shifts
Support more accurate placement of employees in the appropriate work areas

To use this functionality, ensure:

Labor Positions are assigned to employees
Skill levels are defined for each position
Auto Scheduler settings are configured to reference Labor Positions

You can learn more about how to use Auto Scheduling here.